New Delhi: A Senior officer of the government has alleged British Airways misbehave with their family and threw them from the British Airways because his three year old son crying onboard. He also alleged “racial discrimination” by the British Airways, which deplaned him and his family from a flight to Berlin from London last minute before take-off. The government official wrote a letter to Civil Aviation Minister Suresh Prabhu were he has alleged that with them another Indian Family, sitting behind them, was also offloaded as they offered biscuits to the child to console him. The government official is a secretary – level officer in the Ministry of Road Transport and Highways.
Suresh Prabhu assure the government officer that the strictest possible action would be taken against the British Airways. When Contraction a British Airways spokesperson said “ We take such claims very seriously and do not tolerate discrimination of any kind. We have started a full investigation and are in contact with the customer”
Monitoring to the details about the incident he claimed“ the crew got the plane (BA 8495) to return to the tarmac, where the security personal took our boarding passes away. The customer care service manager did not give reason for offloading us nor the management took action against the crew despite lodging a complaint. We had to make our own arrangements for staying and travelling to Berlin the next day by paying a very sturdy amount.
In the two page letter he described how incident took place:- he said his wife to calm their son an aggrieved crew member approached them and started scolding the boy, asking him to get back to his seat. The boy had a window seat, but the mother had taken him into her arms to console him.
With this unusual behaviour of the male crew member, my son got terrified and started crying intensively. My wife again put the boy on his seat and fastened the seat belt, even though he kept on crying intensively being in a terrified state of mind due to the scolding by the male crew member. After that when the plane started moving towards the runway, the crew member came back, shouting “ you bloody keep quiet” otherwise you would be thrown out of the window”
Photo Credit: ANI